This course is designed to empower professionals with the essential skills required for effective business communication across various mediums and aims to enhance participants’ ability to communicate clearly and professionally in a diverse business environment. Participants will understand the importance of clear and concise communication, exploring various communication media and selecting the most appropriate channels of communication.
Course Objectives:
– Equip participants with the knowledge and skills to communicate effectively across diverse business communication media.
– Enhance telephone communication skills, emphasizing professionalism, active listening, and effective message delivery.
– Master the art of crafting business memos for clear and actionable internal communication.
– Explore the role of Information Systems and Design in facilitating efficient communication within organizations.
– Develop intrapersonal and interpersonal communication skills for effective collaboration in professional settings.
– Understand best practices for using email as a strategic communication tool in business.
– Learn how to structure and convey information through notices for effective communication.
